Auto insurance is a low-touch model. But carriers who engage customers have higher brand loyalty. And that’s critical for retaining customers.
Research from Bain shows that offering your customers more services leads to more interactions. More interactions lead to a higher NPS. And a higher NPS leads to higher retention rates.
People love their smartphones and their apps. Smartphone apps give you an intimate connection with your customer. They also provide data that’s critical for delivering personalized interactions.
To get people to download your app, you need to have a great value proposition
To keep people engaged, you need to deliver value and variety
To retain customers, you need to keep them engaged over time
When a customer has been in a serious crash, a quick response can be the difference between life and death. When seconds matter, TrueMotion gives you the power to get them the help they need, faster.
People like rewards. And rewards are proven to engage customers and help them become safer drivers.
People like to make progress. Levels, badges, streaks, and trends help them improve and achieve.
Every driver thinks they’re better than average. Our leaderboards lets them discover how good they really are and inspire them to be a safer driver.
Give parents peace of mind by helping their teens become better drivers. Parents can monitor teens’ driving behaviors and locations.